All Resources

Micro-learning: Mastering Meetings and Groups

Micro-learning: Leading with Stories

Micro-learning: Critical Thinking

Micro-learning: Natural Networking

Micro-learning: Influencing Well

Design (and share) your If > Then statements, for a purposefully prompt towards action

How to generate more ideas (and get to the good ones) with Nick Eagleton

Video

Nick Eagleton The power of What and Who low

A three-step approach to finding your ‘Why’

Video

How to influence decisions and boost gravitas with your voice

Video

Upping your gravitas by silencing your inner critic and amplifying your inner coach

Video

Spark more ideas with the Related Worlds tool

Tool

How to check your writing for clarity

Video

Using the 'Rule of Three' to communicate memorable ideas

Video

How to pause when presenting

Video

Working with eye contact

Video

The power of plain language in presentations

Video

The power of 'You' in writing

Video

How writing a letter can breed gratitude

Video

Filling your day with excitement and gratitude

Video

What designers need to know about microcopy

Video

Skills and mindsets for making mentoring meaningful

Video

Setting mentoring relationships up for success

Video

The impact of coaching, and it's distinction from mentoring

Video

Practical pointers for authentic leadership

Video

Coaching, and creating coaching cultures

Video

Vocal confidence warm up exercises

Video

Vocal techniques for clearer articulation

Video

Warm up exercises for your groups and meetings

Tool

Growth Mindset Mantras

Tool

First person perspectives: How it feels to be neurodivergent at work

How to set your ideas on fire

Video

Taking your concept into the real world

Video

Neurodiversity know-how. Dyslexia with Dr. Anne Cockayne

Video

Neurodiversity know-how. ADHD with Dr. Anne Cockayne

Video

Neurodiversity know-how. Autism with Dr. Anne Cockayne

Video

Neurodiversity explained, with Dr. Anne Cockayne

Video

Neuroinclusion at work: Thinking about adjustments

Video

Neurodiversity know-how: The Spiky Profile explained

Video

Neurodivergent Perspectives. Lexi Keegan in conversation with Dr. Anne Cockayne

Video

Perspectives on privilege, with Abi Adamson

Video

Privilege reflections. With Abi Adamson

Video

Diversify your feed. With Abi Adamson

Video

What's your Privilege Pledge? With Abi Adamson

Video

Effective Allyship. With Abi Adamson

Video

Mentors, Sponsors and Champions. With Abi Adamson

Video

From discos to black holes: a game that unlocks creativity

Video

The first thing you should do when receiving a new brief

Video

How to command an on-screen presence

Video

How to start writing

Video

The secret to a successful Tone of Voice

Video

How to write with authority for brands

Video

ADHD, work and leading teams — a first person perspective

Video

How to run a project retro with your team

Tool

Keep it simple. Quick and effortless copywriting

Video

Writing in the active voice

Video

Course Pack: Neurodiversity

Course Pack: The art of saying No (and how to say Yes)

Course Pack: Purposeful presenting

Course Pack: Behavioural Insights

Course Pack: Rethinking Resilience

Course Pack: Charm School

eCourse: Go with the GROW model

eCourse: Neurodiversity and Neuroinclusion — A purposeful primer

eCourse: Are you listening?

eCourse: Meaningful Mentoring

eCourse: Leadership Styles, a primer

eCourse: Charm School

eCourse: Owning Feedback

eCourse: Practicing a Coaching Approach

eCourse: Get SET with your Goals

eCourse

eCourse: Time Management and Prioritisation

eCourse

eCourse: Mastering Delegation

eCourse

eCourse: Strengths to Influence

eCourse: Visual Collisions

Better Briefing: A bitesize guide from Baxter & Bailey

Tool

Why you should work standing up

Video

Clear and simple copy

Video

Breathing for productivity

Video

Get your team talking to each other with a practical take on the Myers-Briggs personality test

Tool

Knowing me, knowing you

Tool

Course Pack: Decision Lab

Course Pack: Micro-Habits

Intentional Interruption: Calling Out vs. Calling In microaggressions

Course Pack: Managing Up

Course Pack: Owning Feedback

Course Pack: Effective 1-1s

What's your team's CAMPS score? Get a snapshot of engagement levels.

Tool

Course Pack: Are you Listening?

And-But-Therefore — Try out a tested storytelling technique

Tool

Course Pack: Strategies for Stress

Course Pack: Mastering Meetings & Groups

To.... So That. A snappy structure to define the purpose of any meeting

Tool

The voice in your head, and how to harness it — with psychologist Ethan Kross.

Audio

Think Again, by Adam Grant

Book

The Art of Gathering, by Priya Parker

Book

Root, Stem, Branch — An organic approach for telling your own story

Tool

Never Split the Difference, by Chris Voss — Key ideas and takeaways from the best-selling-book on negotiation skills.

Book

Mastering (Virtual) Presence, coach and facilitator Mike Sagun in conversation for the Conversation Factory

Audio

Decoding Difficult Conversations — Sheila Heen unpacks the layers within those conversations you're probably avoiding.

Audio

Course Pack: The Business Model Canvas

Course Pack: Delegation. Done

Course Pack: How to have Ideas

Course Pack: Defining Problems

Talking about burnout — a useful reflection tool

Tool

Course Pack: Constructive Conflict and Difficult Conversations

Course Pack: Influence IRL

eCourse: Better Breathing

The Neuroinclusive workplace — a thought-provoking visual guide

Using 'I statements' to challenge bias

Create your personal user guide with a Manual of Me

Tool

Course Pack: Presence and Gravitas

Chatter: Practical tools to apply, and harness the voice in your head

Course Pack: Microaggressions

eCourse: A Brand called You

Course Pack: A Brand called You

Course Pack

Encourage diverse perspectives, with Edward de Bono's Six Thinking Hats

Mitchell on Meetings — What we learned and where it led

Round Robin Brainstorming — An inclusive tool for inviting (and building on) everyone's ideas

Course Pack: Building Confidence

Course Pack: Conscious Inclusion

Course Pack: Educating Managers about Burnout

Experiment with a 'Scaling Question' to better connect, learn and influence

Discover and apply the SEEDS model, to defeat bias in everyday decisions

Course Pack: Writing Well

Social psychologist Amy Cuddy shares powerful, actionable insights on the impact of our body language

Watch Sheila Heen explain why we need to be regularly asking for feedback, and what stops us from doing so.

Listen to former hostage Chris Voss share practical insights on better negotiation.

Experiment with Timeboxing for more focus and productivity

Build your time awareness, and reveal ways to boost productivity, with an Activity Log

Time in tomatoes: build productivity and focus with the Pomodoro technique

Six practical tools for building confidence and self-belief, shared by brain expert Ian Robertson

Great questions to ask in coaching conversations, 1-1's and other curious contexts

Course Pack: Navigating Negotiation

Course Pack: Making Time

Six steps for finding focus and flow, with Mihaly Csikszentmihalyi in mind

Practice the principles of persuasion from 'Godfather of Influence,' Robert Cialdini.

How to be a meaningful mentor, insights from a purposeful podcast

Mindful breathing — the foundation of focus and flow

Get clear on control with a Clarity Clap

Smarten your approach to setbacks, by trying out a Setback Story

Don't forget to diarise thinking time — experiment with a 'To Think' list

Make your next meeting a Silent Meeting

Immediately build your confidence, with a 'Can-If' statement

Build belief by recognising small wins — Try a 'Done List'

Add some friction to your most common distractions

Channel that fly on the wall. Try some purposeful self talk to mitigate moments of doubt

Micro-learning: Keeping a coaching mindset

Micro-learning: Setting Better Boundaries

Micro-learning: Effective Allyship

Micro-learning: Building Confidence

Micro-learning: Feedback fundamentals

Micro-learning: Purposeful Presenting

Micro-learning: Finding Focus and Flow

Micro-learning: The Art of Noticing

Micro-learning: Writing Well

Micro-learning: Experiments for Resilience

The 4Ds. A practical framework for acknowledging microaggressions

Find the Coaching in Criticism. Things to try when feedback doesn't quite land

Course Pack: Natural Networking

Course Pack: Storytelling

Tone Policing - What it is, why it's unhelpful and how to helpfully notice it.

Experiment with a Springboard Story to communicate your change idea, and take people with you towards it.

Evolve your 'inner mentor' — a short reflective exercise to focus your development, and the ways you can better support others

Practical storytelling principles from Bobette Buster's book — Do: Story

Homework for Life: A ten-second daily ritual for noticing, capturing and practicing stories

Try this deep listening exercise for deeper connection and better conversations

Discover the impact a five minute favour can have on your relationships, and network building

Experiment with the BRAIN model for confident decision making and problem solving

Course Pack: Voice Gym. Building your vocal confidence

A three minute mindset exercise, to support a coaching approach

Course Pack: Effective Allyship, with Abi Adamson

Try the 5 Whys to invigorate your problem solving and add depth to your decisions.

Smart ways to frame questions in your next mentoring session

Try out the CAR technique, and upgrade your understanding when interviewing someone.

Five powerful questions for adding impact and insight to your next interview.

Five tactics for influencing those more senior

Micro-learning: Getting into a Growth Mindset

Solve problems before they happen with pre-mortems

eCourse: Conscious Inclusion

A checklist for checklists — five things to tick off when developing a checklist

Share genuinely useful feedback with the BID model

Seven things to avoid when writing at work

Finding fortitude, and follow on experiments

eCourse: Confidence Mastery

eCourse

Daniel Goleman's Six Leadership Styles, explained by Louise Hedges

Video

Six Leadership Styles, your desktop background

Tool

A coaching conversation around strengths

Video

How do you notice your thoughts? With Dr. Sam Akbar

Video

Letting go of emotions. With Dr. Sam Akbar

Video

Making room for emotions (and the weather). With Dr. Sam Akbar

Video

Everyday mindfulness. With Dr. Sam Akbar

Video

Mindful toothbrushing. With Dr. Sam Akbar

Video

Anchor dropping. With Dr. Sam Akbar

Video

5,4,3,2,1 — a mindfulness technique. With Dr. Sam Akbar

Video

Urge surfing. With Dr. Sam Akbar

Video

Kate Lloyd's nudge, on the coaching leadership style

Video

Kate and Catherine on the coaching opportunity

Video

Kate and Catherine on questioning well

Video

Kate and Catherine on intentional listening

Video

Kate and Catherine on pausing, for conversational space

Video

Time Blocking, and bringing some colour into your calendar

Video

Kas's reflections on listening and questioning well

Video

Matteo's coaching reflections

Video

Making the case for situational flexibility as leaders

Video

eCourse: Difficult Conversations

eCourse

Worksheet: Owning Feedback

Worksheet

Worksheet: Time Blocking

Worksheet

Raul Aparici on mitigating impostor syndrome

Video

Book Club: New Methods for Women — With Sharmadean Reid MBE

Audio

Increase your self-awareness with one simple fix

Video

Resources

Course Pack: Charm School

These curated resources, many referenced in our Charm School course, will help you to dig deeper into the topic of charm and revisit some of the key ideas and framing. We've shared the workshop slides too, for those planning to replay and share what was covered among their teams.

Personal Effectiveness

Get the slides

Resources and Recommended Reading

Read: What does it mean to be charming? A neat first person perspective from Johnny Davis in Esquire Magazine.

Read on at Esquire

Listen: Adam Grant talks on the Art of Charm podcast about ways to give without getting taken advantage of, drawing on ideas from his popular book Give and Take.

Listen at the Art of Charm

Read: Why do we like people who are similar to us? Gwendolyn Seidman Ph.D explores in Psychology Today the research behind who we're drawn to.

Read in full at Psychology Today

-----

Some suggested books to add your list, on point and lateral to the principles of charm.

Give and Take: Why Helping Others Drives Our Success, by Adam Grant

Do Listen: Understand what's really being said. Find a new way forward, by Bobette Buster

How to Win Friends and Influence People, by Dale Carnegie

Take our eCourse

This short, online course supports our Charm School live course. We'll dig into the behaviours of 'the charming ones', examining the things we can do to purposefully bring a bit more charm to our own relationships.

See the Charm School eCourse