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Micro-learning: Mastering Meetings and Groups
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Micro-learning: Leading with Stories
Critical Thinking
Micro-learning: Critical Thinking
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Micro-learning: Natural Networking
Influencepaperplane
Micro-learning: Influencing Well
If Then New
Design (and share) your If > Then statements, for a purposefully prompt towards action
Nickandray
How to generate more ideas (and get to the good ones) with Nick Eagleton
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Nick Eagleton The power of What and Who low
A three-step approach to finding your ‘Why’
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Catherine Allison
How to influence decisions and boost gravitas with your voice
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Upping your gravitas by silencing your inner critic and amplifying your inner coach
Video
Ideastop
Spark more ideas with the Related Worlds tool
Tool
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How to check your writing for clarity
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Bennew
Using the 'Rule of Three' to communicate memorable ideas
Video
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How to pause when presenting
Video
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Working with eye contact
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The power of plain language in presentations
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The power of 'You' in writing
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How writing a letter can breed gratitude
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CB Bgratitude
Filling your day with excitement and gratitude
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What designers need to know about microcopy
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Skills and mindsets for making mentoring meaningful
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RG
Setting mentoring relationships up for success
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Liz
The impact of coaching, and it's distinction from mentoring
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Practical pointers for authentic leadership
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Hilary
Coaching, and creating coaching cultures
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Ingrid1
Vocal confidence warm up exercises
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Ingrid2
Vocal techniques for clearer articulation
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Yellow1
Warm up exercises for your groups and meetings
Tool
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Growth Mindset Mantras
Tool
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First person perspectives: How it feels to be neurodivergent at work
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How to set your ideas on fire
Video
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Taking your concept into the real world
Video
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Neurodiversity know-how. Dyslexia with Dr. Anne Cockayne
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Neurodiversity know-how. ADHD with Dr. Anne Cockayne
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Neurodiversity know-how. Autism with Dr. Anne Cockayne
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Neurodiversity explained with Dr Anne Cockayne low
Neurodiversity explained, with Dr. Anne Cockayne
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Neuroinclusion at work: Thinking about adjustments
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Neurodiversity know-how: The Spiky Profile explained
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Neurodivergent Perspectives Lexi Keegan in conversation with Dr Anne Cockayne low
Neurodivergent Perspectives. Lexi Keegan in conversation with Dr. Anne Cockayne
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Perspectives on privilege, with Abi Adamson
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Privilege reflections. With Abi Adamson
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Diversify your feed. With Abi Adamson
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What's your Privilege Pledge? With Abi Adamson
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Effective Allyship. With Abi Adamson
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Mentors, Sponsors and Champions. With Abi Adamson
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From discos to black holes: a game that unlocks creativity
Video
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The first thing you should do when receiving a new brief
Video
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How to command an on-screen presence
Video
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How to start writing
Video
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The secret to a successful Tone of Voice
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How to write with authority for brands
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Neuro Aware ADHD Mills low
ADHD, work and leading teams — a first person perspective
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How to run a project retro with your team
Tool
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Keep it simple. Quick and effortless copywriting
Video
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Writing in the active voice
Video
Neuroslide
Course Pack: Neurodiversity
NO
Course Pack: The art of saying No (and how to say Yes)
Presenting
Course Pack: Purposeful presenting
Behave
Course Pack: Behavioural Insights
RR
Course Pack: Rethinking Resilience
Charm
Course Pack: Charm School
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eCourse: Go with the GROW model
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eCourse: Neurodiversity and Neuroinclusion — A purposeful primer
Listening Pair Icons
eCourse: Are you listening?
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eCourse: Meaningful Mentoring
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eCourse: Leadership Styles, a primer
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eCourse: Charm School
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eCourse: Owning Feedback
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eCourse: Practicing a Coaching Approach
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eCourse: Get SET with your Goals
eCourse
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eCourse: Time Management and Prioritisation
eCourse
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eCourse: Mastering Delegation
eCourse
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eCourse: Strengths to Influence
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eCourse: Visual Collisions
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Better Briefing: A bitesize guide from Baxter & Bailey
Tool
Chris Barez Brown on standing up low
Why you should work standing up
Video
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Clear and simple copy
Video
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Breathing for productivity
Video
MBT
Get your team talking to each other with a practical take on the Myers-Briggs personality test
Tool
Talking
Knowing me, knowing you
Tool
Tony
Course Pack: Decision Lab
Microicon
Course Pack: Micro-Habits
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Intentional Interruption: Calling Out vs. Calling In microaggressions
Mup
Course Pack: Managing Up
Feedback
Course Pack: Owning Feedback
ARC
Course Pack: Effective 1-1s
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What's your team's CAMPS score? Get a snapshot of engagement levels.
Tool
Listenup
Course Pack: Are you Listening?
Tension
And-But-Therefore — Try out a tested storytelling technique
Tool
Stressslide
Course Pack: Strategies for Stress
Groups
Course Pack: Mastering Meetings & Groups
Page tosothat
To.... So That. A snappy structure to define the purpose of any meeting
Tool
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The voice in your head, and how to harness it — with psychologist Ethan Kross.
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Think Again, by Adam Grant
Book
The Art of Gathering, by Priya Parker
Book
RSB
Root, Stem, Branch — An organic approach for telling your own story
Tool
Diff
Never Split the Difference, by Chris Voss — Key ideas and takeaways from the best-selling-book on negotiation skills.
Book
Daniel
Mastering (Virtual) Presence, coach and facilitator Mike Sagun in conversation for the Conversation Factory
Audio
Circlesheila
Decoding Difficult Conversations — Sheila Heen unpacks the layers within those conversations you're probably avoiding.
Audio
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Course Pack: The Business Model Canvas
D Dslide
Course Pack: Delegation. Done
Ideasslide
Course Pack: How to have Ideas
Booksbooks
25 recommended books on creative thinking, courtesy of Saboteur creative director Nick Eagleton
Albert
Course Pack: Defining Problems
Burnout Reflections
Talking about burnout — a useful reflection tool
Tool
Conflict
Course Pack: Constructive Conflict and Difficult Conversations
Inf
Course Pack: Influence IRL
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eCourse: Better Breathing
Neuroworkplace
The Neuroinclusive workplace — a thought-provoking visual guide
Circlesheila
Using 'I statements' to challenge bias
MOM
Create your personal user guide with a Manual of Me
Tool
Gravitas
Course Pack: Presence and Gravitas
Chatter Bottom
Chatter: Practical tools to apply, and harness the voice in your head
Micro
Course Pack: Microaggressions
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eCourse: A Brand called You
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Course Pack: A Brand called You
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De B4
Encourage diverse perspectives, with Edward de Bono's Six Thinking Hats
MOM
Mitchell on Meetings — What we learned and where it led
Leiilo2
Round Robin Brainstorming — An inclusive tool for inviting (and building on) everyone's ideas
Conf
Course Pack: Building Confidence
CI Miro
Course Pack: Conscious Inclusion
Burnout
Course Pack: Educating Managers about Burnout
Scaling
Experiment with a 'Scaling Question' to better connect, learn and influence
U Bice
Discover and apply the SEEDS model, to defeat bias in everyday decisions
WW
Course Pack: Writing Well
Cuddy Dog
Social psychologist Amy Cuddy shares powerful, actionable insights on the impact of our body language
TFF
Watch Sheila Heen explain why we need to be regularly asking for feedback, and what stops us from doing so.
Diff
Listen to former hostage Chris Voss share practical insights on better negotiation.
Time Tool
Experiment with Timeboxing for more focus and productivity
Time Tool
Build your time awareness, and reveal ways to boost productivity, with an Activity Log
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Time in tomatoes: build productivity and focus with the Pomodoro technique
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Six practical tools for building confidence and self-belief, shared by brain expert Ian Robertson
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Great questions to ask in coaching conversations, 1-1's and other curious contexts
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Course Pack: Navigating Negotiation
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Course Pack: Making Time
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Six steps for finding focus and flow, with Mihaly Csikszentmihalyi in mind
Orange
Practice the principles of persuasion from 'Godfather of Influence,' Robert Cialdini.
Circlestwo
How to be a meaningful mentor, insights from a purposeful podcast
Breathman
Mindful breathing — the foundation of focus and flow
CLAP
Get clear on control with a Clarity Clap
Setback
Smarten your approach to setbacks, by trying out a Setback Story
To Think
Don't forget to diarise thinking time — experiment with a 'To Think' list
Silent Meeting
Make your next meeting a Silent Meeting
Can If Go
Immediately build your confidence, with a 'Can-If' statement
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Build belief by recognising small wins — Try a 'Done List'
Friction
Add some friction to your most common distractions
Fly
Channel that fly on the wall. Try some purposeful self talk to mitigate moments of doubt
Newcoachthumb
Micro-learning: Keeping a coaching mindset
Rest
Micro-learning: Setting Better Boundaries
Ally Icon
Micro-learning: Effective Allyship
Breathman
Micro-learning: Building Confidence
Premortemicon
Micro-learning: Feedback fundamentals
Presenting Head
Micro-learning: Purposeful Presenting
Time Team
Micro-learning: Finding Focus and Flow
Noticingman
Micro-learning: The Art of Noticing
Newpencils
Micro-learning: Writing Well
Rright
Micro-learning: Experiments for Resilience
4 Ds
The 4Ds. A practical framework for acknowledging microaggressions
Coaching Criticism
Find the Coaching in Criticism. Things to try when feedback doesn't quite land
N Ngrab
Course Pack: Natural Networking
LWS
Course Pack: Storytelling
TP
Tone Policing - What it is, why it's unhelpful and how to helpfully notice it.
Spring
Experiment with a Springboard Story to communicate your change idea, and take people with you towards it.
Mentorsqarer
Evolve your 'inner mentor' — a short reflective exercise to focus your development, and the ways you can better support others
Do Story
Practical storytelling principles from Bobette Buster's book — Do: Story
Homework
Homework for Life: A ten-second daily ritual for noticing, capturing and practicing stories
Hear
Try this deep listening exercise for deeper connection and better conversations
5
Discover the impact a five minute favour can have on your relationships, and network building
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Experiment with the BRAIN model for confident decision making and problem solving
VCR
Course Pack: Voice Gym. Building your vocal confidence
22
A three minute mindset exercise, to support a coaching approach
Allyship CP
Course Pack: Effective Allyship, with Abi Adamson
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Try the 5 Whys to invigorate your problem solving and add depth to your decisions.
Good Qs
Smart ways to frame questions in your next mentoring session
Car Words
Try out the CAR technique, and upgrade your understanding when interviewing someone.
J Zicon
Five powerful questions for adding impact and insight to your next interview.
Mup Icon
Five tactics for influencing those more senior
Carol Thumb
Micro-learning: Getting into a Growth Mindset
Premortemicon
Solve problems before they happen with pre-mortems
Pair C Iicon
eCourse: Conscious Inclusion
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A checklist for checklists — five things to tick off when developing a checklist
BID pic
Share genuinely useful feedback with the BID model
Pencilsoff
Seven things to avoid when writing at work
Meetings
Finding fortitude, and follow on experiments
Confidence Ecourse
eCourse: Confidence Mastery
eCourse
Undefined low
Daniel Goleman's Six Leadership Styles, explained by Louise Hedges
Video
Stylesicon
Six Leadership Styles, your desktop background
Tool
Undefined low 1
A coaching conversation around strengths
Video
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How do you notice your thoughts? With Dr. Sam Akbar
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Undefined low 2
Letting go of emotions. With Dr. Sam Akbar
Video
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Making room for emotions (and the weather). With Dr. Sam Akbar
Video
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Everyday mindfulness. With Dr. Sam Akbar
Video
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Mindful toothbrushing. With Dr. Sam Akbar
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Anchor dropping. With Dr. Sam Akbar
Video
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5,4,3,2,1 — a mindfulness technique. With Dr. Sam Akbar
Video
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Urge surfing. With Dr. Sam Akbar
Video
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Kate Lloyd's nudge, on the coaching leadership style
Video
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Kate and Catherine on the coaching opportunity
Video
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Kate and Catherine on questioning well
Video
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Kate and Catherine on intentional listening
Video
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Kate and Catherine on pausing, for conversational space
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Time Blocking, and bringing some colour into your calendar
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Undefined low 1
Kas's reflections on listening and questioning well
Video
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Matteo's coaching reflections
Video
Undefined low
Making the case for situational flexibility as leaders
Video
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eCourse: Difficult Conversations
eCourse
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Worksheet: Owning Feedback
Worksheet
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Worksheet: Time Blocking
Worksheet
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Raul Aparici on mitigating impostor syndrome
Video
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Book Club: New Methods for Women — With Sharmadean Reid MBE
Audio
Tasha Eurich
Increase your self-awareness with one simple fix
Video

Mitchell on Meetings — What we learned and where it led

Writer, actor and comedian David Mitchell’s snappy BBC podcast series takes a deep dive into the complex and often infuriating world of work meetings. Pulling in a variety of perspectives — from organisational designers to high ranking politicians history — Mitchell sets out to understand the appetite for gathering, and what gets in the way at the times we get together. Many of what's explored fits with our own evidence and experiments when it comes to making meetings matter, much of which is shared in this resource alongside a link to the podcast series itself and other ideas to put into practice.
MOM
Illustration by Yann Le Bec

Mitchell on Meetings. What we learned and where it led

We’ve summarised some insights, takeaways and recommendations into three short, intersecting parts all conveniently beginning with the letter P.

Purpose, or Why am I here?

Mitchell speaks to Dr. Sankalp Chaturvedi (ICL’s associate professor of organisational behaviour and leadership) who argues that too many meetings are “amorphous and purposeless.” “Purpose,” he continues, “is the missing ingredient in meetings.”

There can be no drive towards results if the desired result itself is not clear. Getting clear on the Purpose of any meeting, and being able to clearly communicate this at the outset will be key to success. This tool will help you do that — drawing on a simple archetype from Simon Sinek.

A clear, tangible purpose gives you something, a ‘North Star’, to refer back to in a meeting if you feel focus is dangerously drifting (especially if, as another of Mitchell’s guests — organisational behavioural specialist Sophie Bryan — points out, a handful of participants are competing for attention or “won’t shut up.”).

In our training sessions of facilitating groups we regularly reference the thinking of facilitator and mediator Priya Parker. Parker wrote a revealing book: The Art of Gathering: How we meet and why it matters, in which she described how, “Purpose is your bouncer." A benefit of being clear on the purpose of a meeting is that it allows us to decide who actually needs to be at there, and enables us to articulate to those who don’t need to be, why that is. You can find more on some of the key ideas in the Art of Gathering here.

Participation

Fellow Comedian Russell Kane describes to Mitchell his time as a copywriter for an advertising agency, and his fascination with the extrovert (people who ‘recharge,’ from social interaction) introvert (who recharge in isolation) and ambivert (people who need a bit of both) spectrum.

He found that (in meetings) the ideas of extroverted people, either those who spoke the most / loudest or had ‘the gift of the gab,’ were far more likely to be heard and embraced than those of introverted people. Without an inclusive meeting structure that benefits everyone on the intro/extro/ambivert scale, many of the best ideas were never heard, simply because the person with the idea couldn’t find a moment to speak.

“For someone who can’t express an idea eloquently, or may be introverted or shy, that does not comment on the quality of their idea.”
Russell Kane

Fellow adman Sir Johh Hegarty, when speaking at YCN, described his dislike of the brainstorm (that particular kind of meeting) for similar reasons — it’s often the loudest voice that gets heard. His novel approach was at the start of any meeting focussed on collaboration to give everyone 5 minutes at the start to think over the problem, make some notes — and then take it in turns to briefly share. All ideas were then i the middle, and an inclusive and collaborative conversation could begin.

We’ve all experienced that feeling of a distinct lack of energy in a meeting whether virtually or IRL. In Mitchell’s words, “[with zoom meetings] You have to go, but you don’t even get to get out of the house. You don’t get to travel there, see the sky....It’s the worst thing about a meeting with none of the stuff that keeps you human.”

With this in mind, ‘hacking’ your meeting length is a useful thing to experiment with. Shun the evolved default 30 or 60 minutes and set your next team gathering for 25 or 50 minutes instead; explaining to the team how you'll all benefit from a brain-break and buffer ahead of what's next. In his conversation with former Chancellor Sir David Lidington, Mitchell learns that Royal Privy Council meetings are kept to a strict 15 minutes, with no chairs provided so no-one gets too comfortable and the queen can get on with her day.

Create some 'arousal' in the minds of our meeting participants so they're more likely to show up in a curious and participatory state

And another way to up the energy if you’re leading a meeting is to invite those along to to use the first 60 seconds to pause, centre and clear their mind from what’s gone before. A short collective breathing exercise always piques the curiosity and focusses the mind — and you’ll find some practical exercises to give a whirl here.

For those meetings where creativity is required, proven tools like Edward de Bono’s Six thinking hats can purposefully get everyone participating, energised and intentionally listening to each other too. As Russell Kane put it: I started to realise we’re going to do better as a department, earn more money, win more pitches, if I open my ears as well as my mouth.”

Priming

In the Art of Gathering, Priya Parker tells us that, “a meeting begins the moment you hear about it”, questioning our default tendency to stick a calendar invite in the diary and do nothing else ahead of time. She encourages us to fight this, and to create some 'arousal' in the minds of our meeting participants so they're more likely to show up in a curious and participatory state. And she explains how this can as simple as including a thought provoking quote, or at the very least a meeting agenda, in the calendar invite itself.

Russell Kane explained to Mitchell his own take on this idea, and how he used to circulate an email inviting ideas, thoughts and contributions ahead of a meeting; with the added benefit that he could sense check ideas before a meeting too — warming people up for the coming conversation and getting a feel for their take on things.

A big part of why meetings can be so unproductive is a lack of such pre-thinking and preparation. Sir David Lidington mentions to Mitchell in the podcast that he could tell how a meeting was going to go based on the looks people gave when they opened the meeting agenda. If they looked confused or taken aback, he knew they hadn’t prepared, ergo it wasn’t going to be productive.

We can simply and quickly set meetings up for success by engaging people before the biscuits are opened, or the Zoom app fired up. Think about you might prime ahead of your next meeting; whether a simple informative addition to the standard invite, or perhaps a more elaborate visual request to add to Miro board — or even bringing something physical along to share in the session itself.

Good to know...

In our Facilitating Remote Groups session, joined and led by School of Facilitation founder Kirsty Lewis, we explore many of these ideas and more — sharing lots of practical experiments for more purposeful and productive groups and meetings. More on that session, and coming dates, here.