Topic: Managing Up
The idea of 'managing upwards' has risen recently in popularity, particularly in fast-moving working environments where change is a constant, talent moves up quickly and hierarchies can be harder to define.
And it's taken on a number of interpretations too; like anticipating our boss’s needs, understanding what motivates more senior people (including clients), appreciating the right approach to discussing problems and becoming perceived as a positive and helpful person to those around us. Being able to confidently support and influence those 'above' and ‘around’ us can create huge value both to our individual status, and the cultures in which we work.
Core content covered:
• Perspective shifting
• Power styles
• Influencing through labelling and reframing
• Deliberate questioning
• Frameworks for upward feedback
• Planning for purposeful conversations
Build this skill in your team
How we can help