Sharpen your approach to giving and getting the feedback you need to thrive at work, and to drive continuous improvement in teams.
In the modern world of work, feedback is a must-have for managers and teams — the ultimate learning tool. It's something we must continually improve our ability to share clearly, and at the moments that matter most. And as well as giving feedback effectively with those around us, we've got to regularly and specifically pull it in, rather than wait for it to be pushed our way.
But often feedback is handled badly, whether it's delivered too infrequently, too formally, framed in the wrong way, not rooted in real observation and impossible to 'isolate' and act on. It's no surprise that this can have negative consequences; points of view get muddled, identities challenged, emotions triggered and relationships rocked.
In this coming punchy and practical session — led by coach-facilitator Kate Lloyd— we'll share proven approaches that help managers and teams make a habit of giving and getting performance-enhancing feedback at the moments that matter. The approaches and tools that we'll collaboratively explore have been sharpened with teams of all shapes and sizes, and we'll aim to pull in the perspectives of those along too.
We'll share digital modules and tools, for onward sharing in your teams
Content we'll cover:
• The blockers to feedback flowing
• Strengths-based approaches
• The BID model (Behaviour > Impact > Dialogue/Do)
• Linking feedback to 'coachable moments'
• Pulling in the specific feedback you need
• Managing emotional triggers
This open, virtual session is for L&D leaders and people managers keen to continuously improve their approaches to giving and receiving feedback — and to benefit from peer perspectives too. Taking place on Zoom, on Wednesday 30th October, 9.30—10.30am UK time. The session will be led by YCN coach-facilitator Kate Lloyd, alongside YCN Director Nick Defty, in a collaborative workshop format — with exercises, experiments and perspectives pulled in from those participating.