Module: Everyday Coaching

From those available to us as managers, a Coaching mode has become foundational for driving engagement and performance in modern teams. And it’s a mode that can be combined with others at the moments that matter.

Embracing everyday coaching as a performance methodology enables managers to more effectively enable others within the flow of work; and to enrich the more structured conversations within their organisation’s performance cycle.

In this module we establish the imperative of continuously identifying coachable moments, and distinguishing them from others requiring a more Directive approach. And we start to establish the listening, questioning and broader communication skills to make the most of these moments — and to conclude conversations with mutually agreed action points.

• How to ‘contract’ around an everyday coaching approach
• Comfortable to challenge their default responses to team requests
• Ability to actively and globally listen
• Mastery of CAN questioning framework
• Enriched Question Bank

Builds on:

• Emphasis of Coaching mode as one to spend more time in
• Recognition of tasks to enable others to take on
• Mission of noticing and naming coachable moments
• Early experimentation with Question Bank