We can think of listening as a 'tipping point' skill, as once mastered it unlocks so much else. Good listening leads to enriched relationships, better wellbeing (for ourselves and others), influence and altogether better understanding on what matter most in the minds and lives of others. It opens us up to diverse perspectives. And for people-managers; the ability to listen, to question and check for understanding in response will transform performance in teams.

It's said that people want to be heard more than people want to be right — and so intentional, attentive and active listening is no doubt an in-demand skill that we can all continually strive to sharpen. And that's the purpose of this session, led by coach and facilitator Katy Kent, someone who sees in her work the huge impact that small shifts in the ways we listen can have.

From quietening our inner-interrupters, to calibrating our questions; listening for metaphor to paraphrasing purposefully — this enlightening and highly practical session is all about discovering, trying and then applying effective ways to take our listening to the next level, and in the process enriching our interactions with everyone around us — from bosses to boyfriends.

What we'll cover:

• What stops us from listening
• Levels of listening, and tools for moving through them
• The power of paraphrasing, and other active listening techniques
• How great questions enable great listening
• Finding focus on others

How the session will be structured:

Expect an energising mix of instruction, discussion and putting new approaches into glorious practice right away. There will be short break out room exercises in this session.

Who the session's for:

Anyone looking to supersize their listening skills among a supportive group of peers.