Topic: Owning Feedback
In modern working cultures, feedback is a must-have; something we must continually improve our ability to give and receive effectively and within all kinds of relationships.
But often feedback is handled badly; infrequently, too formally, framed in the wrong way, not rooted in real observation and impossible to 'isolate' and act on. And so it's no surprise that this can have negative consequences. Points of view get muddled, identities challenged, emotions triggered and relationships rocked. Key to our individual and collective success will be getting into the habit of giving and getting purposeful and performance enhancing feedback in the right way and at the right times.
Core content covered:
• Feedback blockers
• Strengths based approaches
• Positivity ratios
• The BID model (Behaviour > Impact > Dialogue)
• Ways to pull in the specific feedback you need
• Managing emotional triggers
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