Resource Pack: Owning Feedback
Owning Feedback eCourse
In this bitesize and practical 15 minute self-led course, you'll practice proven ways to purposefully approach giving and receiving feedback within your teams.
Owning Feedback Worksheet
Resources and Recommended Reading
Read: Thanks for the Feedback, by Sheila Heen and Douglas Stone
The ultimate guide to giving, receiving and learning from feedback. Harvard Law School professors Sheila Heen and Douglas Stone's decades of feedback research — including why it so often falls flat or is taken the wrong way — is distilled in their classic book here.
Sheila's accompanying TED talk is worth a watch here too.
+ Sheila extends this thinking into thornier conversations, in her equally brilliant book Difficult Conversations.
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Listen: How to Fix Feedback (Amazing If..)
Squiggly Career advocates Helen Tupper and Sarah Ellis guide us through practical steps for making the feedback we share higher quality in this episode of their super-popular podcast.
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Read: The Feedback Fallacy (HBR)
Do we really grow as team members when we focus on fixing what we're doing wrong rather than strengthening what we're doing right? That's what this long read article from HBR sets out to explore.
+ this 3 minute explainer video boils down the core of the thinking in the article, contributed by strengths expert Marcus Buckingham.
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Read: Fancy another long read that builds on these ideas? Here's another rigorously researched piece from 2022 in the Financial Times, examining 'the science of feedback that actually works'.
Seen something smart you think we should add to this Resource Pack? Let us know.
