Topic: Are you listening?
We can think of listening as a 'tipping point' skill, as once mastered it unlocks so much else. Good listening leads to enriched relationships, better wellbeing (for ourselves and others), influence and altogether better understanding on what matter most in the minds and lives of others. It opens us up to diverse perspectives.
Our ability to listen, to question and check for understanding in response to all that comes our way will transform our relationships at work and at home too. It's said that people want to be heard more than people want to be right — and so intentional, attentive and active listening is no doubt an in-demand skill that we can all continually strive to sharpen.
Core content covered:
• What stops us from listening
• Levels of listening, and tools for moving through them
• The power of paraphrasing, and other active listening techniques
• How great questions enable great listening
• Finding focus on others
• Dealing with your inner-interrupters
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