Come along and collaborate
Our next New York Open Day's taking place on October 22nd in the bright and airy Apartment space at The Hoxton, Williamsburg. We'll be connecting with our local partners, saying hello to new ones — and we'd love to have you along.
For curious, local L&D leaders and people-managers, we'll be running collaborative 60-minute versions of our popular Owning Feedback workshop. We'll be arming all those along with proven, performance-enhancing tools to test and share onwards in teams — helping effective feedback to flow more freely.
There's no cost to take part. Please drop us a line to book spots for our 60-minute sessions starting at 9.30 or 11.00 am.
Led by YCN coach-facilitator Matt Cook, we're hosting two 60-minute Owning Feedback workshops — one starting at 9.30am and the other at 11am. Our tools and techniques for more effectively giving and receiving feedback have been road tested by managers and teams at leading organisations around the world, and we cant wait to share them with you. Drop us a line to save spaces.
"I've got some feedback for you..."
Owning Feedback. Workshop Content
Always be learning
In the modern world of work, feedback is a must-have for managers and teams — the ultimate learning tool. It's something we must continually improve our ability to share clearly, and at the moments that matter most. And as well as giving feedback effectively with those around us, we've got to regularly and specifically pull it in, rather than wait for it to be pushed our way.
But often feedback is handled badly, whether it's delivered too infrequently, too formally, framed in the wrong way, not rooted in real observation and impossible to 'isolate' and act on. It's no surprise that this can have negative consequences; points of view get muddled, identities challenged, emotions triggered and relationships rocked.
In these punchy and practical sessions, we'll share proven approaches that help managers and teams make a habit of giving and getting performance-enhancing feedback at the moments that matter. The approaches and tools that we'll collaboratively explore have been sharpened with teams of all shapes and sizes, and we'll pull in the perspectives of those along too.
What we'll cover:
• The blockers to feedback flowing
• Strengths-based approaches
• The BID model (Behaviour > Impact > Dialogue/Do)
• Linking feedback to 'coachable moments'
• Pulling in the specific feedback you need
• Managing emotional triggers
Sessions structure
We'll mix visually-driven activities, reflection exercises and small group conversations, pulling in the perspectives of those along and practicing proven approaches in a safe and supportive space. We'll share post-workshop tools to refresh and extend your learning, and to share onwards in your teams too. Drop us a line to book spots.
This 15-minute eCourse covers much of the core content we'll be collaboratively exploring on the day. From frameworks for landing feedback clearly, to techniques for tempering the triggers within us — it's yours to explore and share with anyone you feel would find it helpful.